What our Customers Are Saying

Erik Pattison, Information Technology Specialist II, University of the Virgin Islands

"For several years, my staff and I, at the University of the Virgin Islands, have been working with PicturePhone for all of our videoconferencing needs. I have always been extremely pleased with the level of service that we are provided. Our representative is very knowledgeable and goes the extra mile to get us what we need. PicturePhone offers UVI one-stop shopping for our videoconference equipment, making it easy for us to procure the latest and best technology available. The University of the Virgin Islands now provides an excellent example of videoconference technology for other Caribbean schools and universities. Thank you PicturePhone for making this possible."

Sam Saad, Technical Director, I.D. Canada

"My dealings with the PicturePhone corporation have been fantastic. Our sales rep has found equipment that we could not source elsewhere within our tight timetables and has always come through when the urgency was high. I would recommend our rep and all the others at PicturePhone above all others because they come through in the clinch and always follow-up after to make sure everything is done to our satisfaction. They also come out with hard to find information on equipment."

Adan Martinez, Taos Mountain, Santa Clara, California

"When we first started exploring videoconferencing, I was very impressed with both the wide range of solutions PicturePhone offered, as well as the level of expertise of their representatives. Quickly they gained my trust and I knew that no matter what we decided, they would be able to meet our needs. Over the course of three years, they have provided us with excellent service. We have never considered going with anyone else."

- William Schidler, Technician/Purchasing Agent, iGate Inc.

"As the purchasing agent for iGate, Inc. in Louisville, Kentucky, I heavily rely on the entire team at PicturePhone for all my videoconferencing peripheral products needs. With the fast service and excellent support, we here at iGate feel like one of the PicturePhone family every time we call. The entire staff has always been very helpful and courteous. It is unusual to find a company that strives to deliver that kind of service. Thanks and keep up the good work."

Robert Socha Senior Network Engineer

"I am really impressed with the way your company responded to my changing / expanding needs. It was good to know I did not have to buy all different equipment. Everything I needed to change and add-on all worked well with the main equipment PiturePhone Direct recommended. I am sure it is because PiturePhone Direct and it’s sales representatives are experienced and are a great team. I did not think that in today’s market I would receive such good service with such a small initial order. BHS project managers liked the cost, quality, and quick install time so much, the original equipment they purchased (from some other videoconferencing solution provider) is now in a closet. The only regret I have is not knowing about your company sooner."

Joe Corallo, Open Market

"Open Market, an internet software company, has offices all over the world. In an effort to cut down on travel costs, we decided to invest in videoconferencing equipment for five of our larger offices, two in Europe and three here in the US. After investigating several dealers and vendors, we selected PicturePhone. They are providers of all major manufacturers of videoconferencing equipment and NO ONE could match their pricing. Much to our surprise and delight, a helpful, cheery and technically oriented staff was available to assist with each installation. All five locations were up and running with no major challenges. PicturePhone continues to be happy to help with questions we have, long after the installations have been completed. I have recommended them numerous times without hesitation."

Dan Whealon, Vice President, Sales and Marketing, Wilson Engineering Group

"I was nervous about mail ordering this technology, but I took the chance because of the great prices. I have since received excellent technical support and service, follow-up, and continue to get the great prices. All of my business, since the first order, goes to PicturePhone."