Benefits of Videoconferencing
The ability to be in several places at once without leaving your
office is the next frontier. The 1990s saw a tremendous increase
in productivity for American companies. The goal was to do more
with less. Web sites and the Internet let us quicken the speed of
communication. We believe that the use of videoconferencing will
be the next driver for productivity because you will be able to
keep in closer contact with customers. This closeness will lead
to new ideas on how to speed up the development of new products
Improves Communication & Reinforce Relationships
During a videoconference you can see the facial expressions and
body language of conference participants. These are both important
aspects of communication that are lost with a basic telephone call.
Videoconferencing also allows the opportunity for more of your staff
to have contact with your customers. From your customer’s
perspective, the only person ever seen is the salesperson from your
company. Wouldn’t it improve your business relationship with
your best customers if they got to meet more of your internal employees?
Reduces Travel Expenses
In today’s economy, cutting down on company travel expenses
is usually a real attention grabber. In practice, the results are
mixed. Individuals still like to go places and visit clients and
associates in person. Nothing can replace meeting someone face to
face for the first time and shaking hands. There are, however, numerous
situations where you can save a lot of money on airfare and hotel
costs, not to mention saving the loss in productivity from being
out of the office.
Allows Multi-point Meetings Across Time Zones
& International Boundaries
Videoconferencing lets you put together a meeting of various people,
from different locations, for a common discussion. Participants
can be across the country or on the other side of the globe. For
example, you can have sites in London, New York and Tokyo, all with
multiple personnel, participate in the same videoconference.
We all know that "a picture is worth a thousand words."
Videoconferencing is the perfect example of how true this statement
is. A live video call is much more effective than a phone call in
many situations. For example, your engineering staff needs to show
one of your vendors a problem with a purchased component. Visually
seeing the part during a videoconference is far more effective and
meaningful than trying to describe it over the phone.